Hi everyone,
I'm Pavel Shynkarenko, CEO and founder of Solar Staff, and I'd like to explain the rationale behind the changes in our pricing.
First and foremost, this is about Solar Staff's positioning. We want to evolve the service, taking it from a solution for secure transactions between companies and freelancers to a full-fledged platform with products that cater to a number of audiences, including freelancers, companies, and players in the gig economy.
That being said, there is another reason for the pricing change: a big jump in infrastructure costs since the launch of the service. In its operation, Solar Staff relies on integration with dozens of licensed payment providers, mediators for dispute resolution, KYC/KYB tools, and much more. These things cost significant money. Even so, we delayed the price increase as much as possible, with many other services having already increased their rates.
I understand that this is a lot to take in, and our customers will need time to adjust to the new rates. We've done our best to answer the questions you might have here, and our support team is always there to advise you further. We are responding even faster than usual, so don't hesitate to reach out in the website chat, on social media, and in our articles' comment sections.
Freelancers from 190 countries
Mediation
Closing documents for each completed task (certificates, invoices)
KYC checks
Personalized catalogues of services
Assignment of intellectual property rights
API
Non-Disclosure Agreements (NDAs)
Use a card to top up your Solar Staff balance
With dashboards, a history of transactions, and an extended set of permissions
6 payment methods, including bank accounts, e-wallets (QIWI, WebMoney), and cards
Tax accounting advice (in certain regions)
Multi-currency withdrawals to bank accounts
Consultations on FX control
Automatic generation of receipts for the self-employed (in certain regions)
Closing documents for each completed task (certificates, invoices)
Get rewards for inviting clients to Solar Staff
We will guide you through Europe's tax rates and regulations
We'll walk you through the digital nomad visa application process and tell you how Solar Staff can help
PayPal and more, so our customers have a wide variety of options
Contact our support via the chat in the bottom right or at support@solar-staff.com, and we will do our best to help.